Wood Holiday Park Customer Feedback Surveys

Holiday Parks is a family run business operating five holiday parks across Scotland:
  • Balgair Castle Holiday Park
  • Blairgowrie Holiday Park
  • Corriefodly Holiday Park
  • Deeside Holiday Park
  • Lomond Woods Holiday Park.
LJ Research was commissioned to undertake a detailed market research study of Holiday Parks’ customers across their portfolio of sites and accommodation products. The study was designed to assist the business in developing their sales and marketing activities.
A series of online surveys were designed and delivered which captured a wealth of insights on their customers. Detailed analysis was then undertaken and following a forensic review of the information, LJ Research undertook a debrief presentation to the Senior Management Team in which key insights and recommendations from the market research were outlined.
Sarah Wood, Director, Holiday Parks said: “Holiday Parks commissioned LJ Research to undertake a detailed study of our customers as part of a sales and marketing strategy review. We were thoroughly satisfied with the market research services provided by LJ Research. Their industry knowledge and attention to detail in developing the questionnaires was particularly valuable as too was their ability to communicate clear and actionable findings from the research. The insights they provided have been instrumental in driving decision making for growing the business.”
Holiday Park Visitor Survey