Our Clients

The Tourism Consumer Insights team (formerly LJ Research) began providing market research services in 1998 and since then we’ve worked on some really interesting and innovative projects, providing insights and intelligence on various aspects of travel and tourism in addition to working for a range of clients in leisure and consumer industries.
View the range of market research and insights services we’ve delivered to clients below.

Market Research Skyscanner

Brand Awareness and Brand Attribute Tracking for Skyscanner – the global travel search engine.

Market Research Vets Now

Campaign Evaluation and Brand Name Testing for Vets Now – a national network of veterinary practices.

Market Research Leisure Pass Group

Customer Satisfaction Surveys  and Tracking for the Leisure Pass Group – the global city card specialist.


Barriers and drivers study for business and leisure travellers for SPAA – the Scottish Passenger Agents’ Association (the world’s oldest travel organisation).

Transport Scotland Market Research

Market Appraisal Study for Transport Scotland using qualitative and quantitative methods.

NTS Market Research Edinburgh

Visitor Surveys and Audience Research for the National Trust for Scotland.

Hotel Performance Monitoring Reports and Analysis for the DMO of Edinburgh, often known as Athens of the North.

Cairngorms Business Confidence Survey

Business Confidence Surveys for the Cairngorms Business Partnership.

Pittencrieff Park Visitor Survey

Visitor Surveys and Audience Insights for Pittencrieff Park.

White Space

Holiday Park Visitor Survey

Customer Feedback Surveys for Wood Leisure Holiday Parks.

Fountain Court Hotel Research

Benchmarking and Performance Reporting for Fountain Courts Serviced Apartments.

Camera Obscura Visitor Survey

Online Visitor Surveys for Camera Obscura & World of Illusions.



Visitor and Non Visitor Surveys for the best European place to visit in 2017, according to Lonely Planet.

Visitor Attraction Monitor to evaluate current tourism trends for Australia’s ‘must do’ unique holiday destination.

Continuous City Centre Tracking Study for the Business Improvement District company encompassing a World Heritage Site.




Market Research Company United Kingdom

We have conducted a vast range of market research studies – from customer satisfaction surveys, brand tracking and brand awareness, campaign evaluation to audience and visitor research.

Why not contact us today to discuss your market research requirement? Smaller, flexible insight agencies like us can many times offer you a unique solution to your needs at a fraction of the costs charged by large international firms. Get in touch with our Research Team today for your Quote.