Tourism Consumer Insights Privacy Policy (formerly LJ Research)

  • This research is being carried out by the Tourism Consumer Insights team of STR. The team is a Company Partner of the Market Research Society and all research complies with the MRS code of conduct..
  • The Tourism Consumer Insights team can be contacted at or telephone number +44 131 6236236. Please visit our website at to find out more about us including our research experience and full contact details. (Please note, this is a temporary website for Tourism Consumer Insights which uses the LJ Research site. LJ Research was acquired by STR in June 2016 and will have a new website during 2018.)
  • The identity of all respondents will remain confidential; responses will not be identifiable when passed to the client.
  • Free Text comments, protecting your identity: We operate surveys for a variety of clients and they look forward to hearing what you have to say, it helps them to ensure that their businesses meet your expectations. An up to date list of all comments is regularly sent to the client but no personal details are attached to any of the comments. This safeguards the privacy of all those who reply to our surveys. So only enter name & contact details if you would like a response to your comments.
  • If an email address is given it will be used only to inform the winner(s) of a prize draw. It will not be passed to the client or passed to any third party for any other purpose.
  • Participation in the research is voluntary and you may exit the survey at any time.
  • Cookies are used by the system for quality control, validation and to prevent repeat completions. Therefore, if you have disabled cookies on your computer the survey will not work. For further details about cookies please see
  • Our website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Only certain employees have access to the information you provide us. They have access only for data analysis and quality control purposes. In research involving children, we will conform to the terms of the Children’s Online Privacy Protection Act (COPPA) of 1998 and seek the verifiable permission of a parent of legal guardian before an interview commences.