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Busy reception desks in Aberdeen, Glasgow and Edinburgh as more guests are welcomed, but mixed overall picture

Home| Hotel Market Research| Busy reception desks in Aberdeen, Glasgow and Edinburgh as more guests are welcomed, but mixed overall picture

16
Dec, 2016
LJ ResearchBy LJ Research
  • Hotel Market Research
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The monthly LJ Forecaster Scottish Intercity Report, from tourism market research specialists LJ Research, tracking city centre hotel performance showed occupancy growth in Scotland’s major cities, although there was mixed performance overall across the cities.

In Edinburgh, hoteliers sold 80.8% of their rooms during the month which was 0.3 percentage points higher than this month last year. In addition to increasing room occupancy, Edinburgh’s hoteliers also grew room rates as the Average Room Rate (ARR) increased from £84.75 in November 2015 to £100.76, an increase of a hefty 18.9%.

Overall, these figures showed strong growth of 19.4% for Revenue Per Available Room (RevPAR) – the key hotel performance metric – as RevPAR stood at £81.44.

The trend of future bookings also shows positive signs for Edinburgh hoteliers as forward bookings for each of the next 6 months are all above last year’s levels.

Glasgow and Aberdeen hotels also welcomed more guests compared to last year. However, the overall picture was mixed.

In Glasgow, November’s occupancy rate at 87.5% was 1.1 percentage points higher than last year. But more rooms were sold in return for lower average room rates: the ARR was £74.46 for a Glasgow city centre room which was 1.6% less than in November 2015. Combining the occupancy and ARR performance, RevPAR was almost on par with last year, falling by 0.5%.

In addition to the occupancy growth, there was an increase in business on the books in Glasgow as confirmed and tentative bookings were above last year for four out of the next six months.

In Aberdeen – where hoteliers heavily rely on business guests – a recent rebound of the oil price to above $50 a barrel was likely noted with relief. The effects have not yet fully affected the hospitality industry, however: occupancy grew to 70.0% (which is 1.5 percentage points higher than November 2015). But November’s average room rates were only £65.38 compared to £76.55 last year – a drop of 14.6%. Consequentially, RevPAR decreased by 13.0%.

In Aberdeen, business on the books was largely unchanged compared to last year which does not suggest that there will be a significant rebound anytime soon.

Sean Morgan, Managing Director at LJ Research said: “November was the seventh consecutive month of £100+ average room rates for city centre hotels in Edinburgh. The fact that these prices did not negatively impact on room occupancy are signs of a very healthy accommodation market indeed.

The growth observed in Edinburgh’s hotel industry is perhaps even more astonishing when considering that 800 new hotel rooms have opened in the city so far in 2016 and also factoring in the growth of the sharing economy. For the latter aspect, our ongoing Edinburgh Visitor Survey continues to record growing usage of Airbnb: since July this year some 8% of Edinburgh visitors stayed in lettings marketed by Airbnb. This compares to only 5% in the same period last year and indicates that the sharing economy is attracting more visitors to the city. Without Airbnb, hotels’ room rates and occupancy would potentially be higher still.”

Alistair Dickson, Partner at RSM, said: “Hotels in Edinburgh and to an extent, Glasgow, appear to have been enjoying post-Brexit life. The ‘shot in the arm’ provided by low exchange rates has given international tourism a boost and, if the Scottish government is successful in negotiating a cut to air passenger duty, this could continue in the mid-term.

“Aberdeen’s hotel industry is more dependent on oil revenues than exchange rates and air passenger duty. This is reflected in the 70 per cent occupancy rates and circa £65 room rates, far removed from the dizzying heights of £300 room rates of yester-year. Better times will come however, and recent rises in oil prices following the OPEC agreement to cut production, opening the Western Peripheral route and a regenerated town centre all signal optimism in the market. Clever cash flow and financial management will help those impacted until the market uplift is realised.”

John Donnelly, Chief Executive at Marketing Edinburgh said: “Along with being recognised as one of the world’s most beautiful and culturally inspiring cities, Edinburgh’s solid reputation as a hub for business and innovation makes it equally appealing to our business and leisure visitors. Between 2010 and 2015 the number of visits to the city has increased by 18%, a huge reason why the city has been able to maintain its high occupancy rates and grow RevPAR.

“Edinburgh is on target to grow the number of visits to the city by one third by 2020. Increasing visitor numbers in the quieter shoulder months is critical in Edinburgh achieving its visitor figure objectives. It’s therefore very encouraging to see this year on year increase in November’s accommodation figures, a traditionally quieter time of year for the city, just ahead of the popular Christmas and Hogmanay celebrations in December.”

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About LJ Research

LJ Research is a full-service market research agency based in Edinburgh, Scotland undertaking quantitative and qualitative market research. We’re experts in analysing customer feedback and delivering actionable insights. As a market research agency we’ve worked with dozens of tourism businesses and consultants over the years using a variety of methods to address these and many more tourism research requirements.

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